- Vice President, JD Group
- Director, JD Explore Academy
- Fellow, IEEE
Dr. He Xiaodong is a world-class AI scientist. Before joining JD. com, Dr. He Xiaodong served as the Principal Researcher and Research Manager of the DLTC at Microsoft Research, Redmond in the US. He has published more than 200 theses related to artificial intelligence areas including natural language processing and multi-modal intelligence on language and vision, which have been cited over 50,000 times according to Google Scholar. After joining JD.com in 2018, he has led the team to develop the industry-first large-scale commercially applied emotional intelligent customer service system, which has served more than 500 million users of JD.com.